Our delivery times vary based on location and order specifics. Shipping costs are calculated based on order size. We aim for timely deliveries and competitive shipping rates.

In case of damaged or incorrect items, please notify us immediately. We have a hassle-free return and exchange policy. We'll arrange for replacements or refunds as per your preference.

If an item is out of stock or on backorder, we'll promptly inform you and provide estimated restocking dates. You can choose to wait or make alternative arrangements.

Yes, we assign a dedicated account manager to each restaurant to ensure personalized service and smooth communication for all your needs.

We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options for your convenience.

Absolutely, we have extensive networks and expertise to assist in sourcing rare or hard-to-find ingredients/products. Just let us know your requirements.

We offer diverse credit facilities, tailored to restaurant needs.

Eligibility criteria typically involve factors like credit history, business revenue, and time in operation. Our team will guide you through the specific requirements.

The credit limits vary based on several factors. We assess your needs and financial situation to determine the most suitable credit limit for your restaurant.

Interest rates and fees depend on the type of credit facility and individual circumstances. Our team will provide transparent information on rates and fees applicable to your chosen facility.

Yes, we understand the importance of flexibility. We offer various repayment options and schedules tailored to accommodate your restaurant's cash flow and needs.